Ken Mac rental

Simple and efficient

The Black staff member was very easygoing and hardly pushed for insurance, which was great. Hertz is much better than Swift. That company uses tricks and threats to make you buy insurance, refusing to proceed with the process and stalling until you demand to see the manager—it's all a pre-planned, ridiculous act.

Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express

Great!

Very good, the staff helped find the car, reissued a lost parking ticket, and the return process was smooth.

We had to wait quite a while for pick up for no reason really. The gentleman who served was polite and friendly but the lady was quite rude. There was also 3 drivers I presume who are hertz employees and I felt 2 of them we’re very unprofessional and unpleasant to 1 in front of us. Dropped off out of hours and had no envelope so had to fine pen and paper to write details on and post through.