Great Value and Pleasant Experience

The car we received was a Kia, thoroughly cleaned and a brand-new 2024 model with just over 20,000 kilometers driven. Returning the car was straightforward—simply park it at the airport parking lot. Everything went smoothly!

The waiting time was quite long. A salesperson directly added comprehensive insurance without informing me, which would have cost me a few hundred dollars extra. After I noticed it, they tried to argue, but eventually canceled it. Just be more careful when checking. Other than that, it was satisfactory.

Smooth rental and return process, car in good condition.

Thrifty didn’t have a hybrid car when I came for pick up. They offered a full size car. I don’t want to wait any longer due to long flight plus time zone difference. The receipt shows a few dollars more than the reservation. I am okay with it. The car is in good condition and very clean. However, when I returned the car, I got a receipt that charged double the reservation amount. The per day rate went up to $45 instead of $30 at reservation. I was in rush catching up the flight, that had no time to argue with Thrift. Very annoyed.