Excellent front counter service lady was very quick and easy to understand

I refueled the car before returning it but wasn't informed to keep the receipt. When returning, the fuel gauge wasn't full, and the staff asked for the receipt, which I didn't have. However, they said it was fine since it was just a small difference. Overall, it was quite a smooth rental experience. Though I booked a Corolla, they gave me an MG, which was too big and affected my driving experience. On the bright side, there were no hidden fees.

Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .

QRTQ did not inform Me if $2750 bond rother

Arrived June 8, 2022. Apex Car Hire Brisbane exceeded our expectations. The two ladies were very warm, welcoming and professional. From calling for courtesy shuttle to their office, getting picked up in a very nice and clean van, doing paperwork and getting us off ready for our adventures. The ladies even gave us a vehicle that had more luggage space for extra shopping.

QEEQ.COM Great booking platform. Quick, easy and straightforward. Instructions were clear and concise. Drop price protector worked its magic. Couldn’t be happier with the whole process. Thanks QEEQ.COM

The car was as expected. Service was good, no issues. All matters explained, including what to do in emergency. Would have appreciated some quick tips on operation of the vehicle, things such as seat configuration, media ops and cruise control.

Car was very good and the service was excellent. There was a 20 min wait to get the shuttle back to the airport on drop off but otherwise very quick and easy.

Easy hooking, no problems.