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Live chat Email us Service Code: 9083256339
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Reviewed: Tue, Jan 15, 2019
About Routes: 7.0 /10
The counter staff were imbeciles. Had no idea what they were doing. Couldn’t answer simple questions. Couldn’t provide any paperwork or contact info because the printer was broken. Told me to contact MY insurance if the vehicle broke down. Didn’t know their own policies. Totally useless.
About QEEQ: 8.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

R.Salo

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 1, 2019
About Routes: 8.7 /10
pick up at airport needs help
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jun 27, 2019
About Routes: 10.0 /10
Time to pick up car was almost 1.5 hrs worst than I've ever experienced. The lady who assisted was very helpful and courteous. The cars were great condition and priced reasonable. The drop off service was great no wait time.
About QEEQ: 10.0 /10

M.VEMULA

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jun 12, 2019
“It’s just awesome. I couldn’t believe in myself until I got the car for which I paid $13 for 5days”
About Routes: 9.0 /10
Yes, it exceeded my expectation. There is no wait time, as soon as I came out the shuttle was waiting.
About QEEQ: 10.0 /10
Awesome
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Judith Tipton

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 30, 2019
“I will think twice about booking or renting even though prices were lower. Thank you.”
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.

J.Farner

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Economy | Kia Rio or similar
Reviewed: Mon, Sep 10, 2018
“Good”
About Routes: 8.8 /10
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

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