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Rude people at the counter Still haven’t received my refund deposit

Reviewed: Wed, Jan 16, 2019
About Easirent: 4.0 /10
Waited over an hour to get the car Rude people and not willing to help just wanted to make extra money with insurance.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Easirent Fort Laudardale Airport

C.Ruiz

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Average to below average.”
About Easirent: 5.3 /10
Most cars have too many scratches and dents. I was attending a wedding and was embarrassed to offer anyone a ride. First Altima was in bad shape. They offered a Sentra which was better but had little gas in it. The ladies before me drove off in a car that had a smashed bumper. Be honest in advertising. Say save money with scratch and dented cars.
About QEEQ: 8.0 /10
Price was good.
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R.BLACKBURN

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Compact | Nissan Versa or similar
Reviewed: Wed, May 22, 2019
“poor counter service..always trying to find add on's for more $$$”
About Easirent: 6.7 /10
faster counter service at pick up but especially on return ..very poor
About QEEQ: 8.0 /10
no real problem with easyrentcars

A.Rivera

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Economy | Toyota Yaris or similar
Reviewed: Wed, May 15, 2019
“Worst experience ever”
About Easirent: 4.3 /10
Worst car rental service ever, they run out of economic or medium cars. And don't agree to make upgrades, they make a list of customer with my same situation and make us wait until car returns. After spend more than 3 hours need to go to my hotel with out car and return next day to pick the car.

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Compact | Nissan Versa or similar
Reviewed: Thu, Mar 7, 2019
“Unlikely to use again”
About Easirent: 6.0 /10
The booking system did not seem to work well at all and they couldn't process the paperwork properly. Most problematic was the damage deposit, which is not a "hold" as it is with other companies, but was instead a charge, which would then be refunded. This is problematic when dealing with another currency as there is an exchange difference in a refund versus a charge which costs us money. When we complained about this we were told "its company policy" -- of course, why wouldn't it be? -- and then that our alternative was to pay $60 per day. It's just wrong. When checking out I asked to have a copy of the posting so I could be sure that it would be refunded, and I got some paperwork that did not show any amounts.

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Full Size | Nissan Altima or similar
Reviewed: Mon, Feb 25, 2019
“Spent forever trying to get my car. Service staff is horribly slow!!!”
About Easirent: 6.3 /10
Service staff and shuttle are extremely slow and it took hours to get my car. Not acceptable at all!!
About QEEQ: 7.0 /10

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