Wasn’t given the correct name of the company who I was getting the car from. Apex not mentioned.

Extremely satisfied! On the day we went to the South Island, there was heavy snow in the mountains. We rented a compact car, and the staff at the store kept reminding us to be cautious. In the end, they even provided us with snow chains for the car free of charge (normally priced at 4 NZD per day).

The service was very good.

Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.

A very good and well-established local rental company with a large scale.

Very disappointed with Apex rentals. We had paid a premium price for a Ford Focus hatchback however on arrival we were given a Nissan Tiida which is a class below what we had ordered.