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hard to find at Geneva airport

Reviewed: Mon, Jan 28, 2019
About Europcar: 7.7 /10
The French pickup / return area at Geneva is very poorly signed and the directions given were really inadequate. On return, no staff were at the drop-off point and vans were blocking the few free spaces. Staff at the desk declined to give any receipt for the return of the car.
Economy | Citroen C3 or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

Xavier Wright

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Reviewed: Wed, Sep 4, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

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Economy | Citroen C3 or similar
Reviewed: Sat, Feb 29, 2020
“Great value”
About Europcar: 8.7 /10
Great value
About QEEQ: 10.0 /10
Great

S.Harling

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Tue, Jun 25, 2019
“Drop off location is difficult to find.”
About Europcar: 8.3 /10
Because Geneva is on the border of Switzerland and France there are two drop off locations, which are not very clear at the airport. We eventually found one but it was on the Swiss side and were told that they would charge use CHF 300 to transfer it to the French side. Following direction on a bad map we were given we eventually found the correct one about an hour later!
About QEEQ: 10.0 /10

J.B. Van de Velden

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Mini Van | Renault Scenic or similar
Reviewed: Wed, Mar 27, 2019
“Asked for car to drive in Switzerland but got car without winter tires”
About Europcar: 7.0 /10
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
About QEEQ: 8.0 /10

B.Prinz

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Compact SUV | Nissan Qashqai or similar
Reviewed: Thu, Jan 31, 2019
About Europcar: 10.0 /10
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable. However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
About QEEQ: 10.0 /10

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