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Ordered a Large SUV, only to be given a standard SUV with little compensation.

Reviewed: Mon, Feb 4, 2019
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Owen Thorndike

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Reviewed: Sun, Feb 23, 2020
About Europcar: 10.0 /10
Big company worth trusting
About QEEQ: 10.0 /10

Una Coleridge

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Reviewed: Sun, Mar 24, 2019
About Europcar: 8.0 /10
The staff were very helpful.

Prudence Kennan

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Reviewed: Tue, Jan 9, 2018
About Europcar: 10.0 /10
Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
About QEEQ: 10.0 /10

M.Sanam

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Feb 18, 2020
“Excellent and easy.”
About Europcar: 9.7 /10
As the Airports are busy place, you need to keep at least 2 people for processing.
About QEEQ: 10.0 /10
Na

Marcus Steve

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Economy | Kia Rio or similar
Reviewed: Sat, Aug 10, 2019
About Europcar: 9.7 /10
Car was clean, though pick up took around 30 minutes or more. Process and documents of people in front of us were very slow. Our pick up once they were finished was about 10 minutes.
About QEEQ: 10.0 /10
App super easy and price competitive.

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