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Live chat Email us Service Code: 9548800263
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Great Customer Service, professional and friendly staff

Reviewed: Sat, Feb 9, 2019
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

OneTrickPony

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Standard | Ford Mustang 4 Doors or similar
Reviewed: Mon, Jun 13, 2022
“Fox rentals confusion over vehicle class and insurance at pick up location.”
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.

Kelvin

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sun, Feb 27, 2022
“Great value. Pick up took too long at Fox but overall worth it for the price. Will book again. Thank”
About FOX RENT A CAR: 8.0 /10
Jessica at counter on pick up was fantastic. But the time it took to get the car was way too long.
About QEEQ: 10.0 /10
Great site. Thanks.

R.Ward

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jul 2, 2019
“Need better/more help at the pickup location.”
About FOX RENT A CAR: 7.7 /10
Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.
About QEEQ: 7.0 /10
Easy to maneuver through the process.

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Compact SUV | Kia Sportage or similar
Reviewed: Thu, May 16, 2019
“Disappointing!”
About FOX RENT A CAR: 6.0 /10
No wiper fluid topped up, electrical chargers didn't work at all, cruise control didn't work every time, tire grip not the best. Paid extra to upgrade and it didn't feel like an upgrade at all.
About QEEQ: 8.0 /10

H.To

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Feb 16, 2019
“Worst car rental experience ever!!”
About FOX RENT A CAR: 5.3 /10
depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.

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