The only thing I didn’t realise was the extra 75 euros for the insurance

I was very unimpressed that the sales assistant tried to sell us additional insurance when it was clear we already had paid for additional insurance through QEEQ.COM. Indeed if I hadn’t read it carefully, I would have failed to notice the additional €1000. It was also helpful that QEEQ.COM had highlighted this as a potential issue- still a poor show from hertz in cork when late night covid 19 flight that had lost our luggage made us tired and weary! That said when I rang to change he drop off and had another representative they couldn’t have been more helpful and the office in Wexford were equally helpful

Even though I had booked and paid for auto insurance thru EasyRentCars, the Hertz agent pushed very hard for me to purchase auto insurance from them, duplicating what I had already purchased. He went so far as to tell me if there was any insurance claim they would charge me directly for the costs and I would have to work out any reimbursement with EasyRentCars. I chose not to buy into their scam. terrible business practice.

The Hertz representative at the drop off tried to rip us off. He tried to charge us €120 because there was a little sand in the car. We had two children in the car one was sick the other sleeping, he woke our sleeping child. We were forced to drive to a garage to hover the car and had to do the cleaning in the pouring rain. I believe the hertz guy threatened us with a huge bill so we would do his job for him so he wouldn’t have to get wet in the rain. He was a disgrace. He also left the door unsecured so when we drove away our child’s door was not secure.

Like: Car was very economical and ideal for our situation.
Dislike: Perhaps having airconditioning would have made a big difference with experiencing such warm weather during our stay .

Like: They were quick, knowledgeable and understanding of my needs.