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Live chat Email us Service Code: 2577797036
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Reviewed: Wed, Feb 27, 2019
About Europcar: 8.3 /10
Very accommodating as they were able to change our pick up location at the airport rather than from Airlie Beach given that the beach location would have been closed by the time we would have landed. Simon who was the Europ car representative, was superb with accommodating our needs and changing the pick up location. Front desk representative for europ car at PPP airport was very detailed and accommodating as well.
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Europcar in Australia

Robin Darwin

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Reviewed: Sun, Dec 22, 2024
About Europcar: 10.0 /10
Domestic cars are truly impressive. I originally rented a basic Kia small car at this level, but when picking up the vehicle, I was surprised to find a mid-size SUV from the Chinese brand Chery. The car was quite spacious and had advanced smart features, including lane change assist, lane keeping, cruise control, a large touchscreen with phone connectivity, power seats, and keyless entry.
About QEEQ: 10.0 /10

Barry

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Economy | Kia Rio or similar
Reviewed: Tue, May 31, 2022
“Good, but pick up experience/ instruction can be improve on.”
About Europcar: 8.0 /10
Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.
About QEEQ: 8.0 /10
The off airport pickup point was pretty confusing as the instruction wasnt very clear. The staff at the phone helpdesk was quite helpful but was refer to a wrong location and spend quite long moving around to get the correct location.

J.Costa-Duarte

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Jan 1, 2020
About Europcar: 10.0 /10
very helpfull
About QEEQ: 10.0 /10
no phone number hard to contact in emergency

M.YEUNG

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 3, 2019
“very good!”
About Europcar: 9.0 /10
i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
About QEEQ: 10.0 /10

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Intermediate SUV | Mitsubishi ASX or similar
Reviewed: Thu, Jul 5, 2018
“Excellent”
About Europcar: 9.4 /10
Dislike: finding out that booking through a third party company and paying a deposit of $150 when only $28 went towards the car!!

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