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Live chat Email us Service Code: 3620436339
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Reviewed: Thu, Feb 28, 2019
About Hertz: 5.7 /10
The car was an older Polo with dents and bruises. Not a mid size car. The rental company did charge us more than the actual rent for an additional driver. Rentover 30 days was not possible. We had to return the car and exchange it to another on day 30 for the last 12 days. Overall the transparency of hidden/additional cost should be improved. But in comparison Hertz was still the most affordable just more than double than was was budgeted.
About QEEQ: 8.0 /10
Intermediate | Dodge Attitude or similar

Relevant Reviews on Hertz in Mexico

Grover Gabriel

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Reviewed: Wed, Aug 21, 2024
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Norton Simpson

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Reviewed: Fri, Feb 8, 2019
About Hertz: 4.0 /10

Roberto Rosenstein

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Economy | Chevrolet Aveo or similar
Reviewed: Sun, Mar 3, 2024
“Excelente reserva de coche con upgrade grátis.”
About Hertz: 10.0 /10
Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.
About QEEQ: 10.0 /10
Siempre es facilísimo reservar y con precios muy razonables.

AJ

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Intermediate | Dodge Attitude or similar
Reviewed: Tue, Nov 26, 2019
About Hertz: 6.7 /10
The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Feb 10, 2019
“Horrible”
About Hertz: 2.0 /10
This was a horrible experience and I will never use Hertz again. Upon arrival at the counter late at night with a 1 and 3 year old I was advised that they didnt have our vehicle stating the person before us didn't return it. I specifically rented a van and paid extra for a car seat because of the size and young ages of my family members. Not only did they not have my vehicle but they made no effort to provide me with a replacement of any size. 8pm at night, in a foreign country, with young kids and was not offered any sized car. Instead I was forced to go to one of your competitors and had to pay significantly more for a small compact car which didnt fit all our luggage and had no car seats for my children. I have never been so dissapointed in a travel supplier and I'm a corporate event planner who deals with multiple travel suppliers a day.

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