Not too bad. Only the people at the Auckland office who were not very nice

The car pickup was very smooth. However, the car was a bit old, lacked cruise control, and the positions of the wiper and light controls were swapped, so it took some getting used to. The restrictions that changed midway were a bit too much, but luckily the ferry ticket remained unaffected.

Waited a bit for them to sort out my originally requested vehicle however the one they gave me was just as good if not better.

Easy interface. Always my preference when searching for a car.

I am very satisfied with this car rental experience.

Clean car. The first car I rented had engine trouble, and they delivered a new one very quickly. Very impressed.