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Live chat Email us Service Code: 6795054263
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Search for FOX RENT A CAR Car Rentals in Los Angeles

the rep at Fox Rent A Car tried to overcharge me

Reviewed: Tue, Mar 5, 2019
About FOX RENT A CAR: 5.3 /10
the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on FOX RENT A CAR LOS ANGELES AIRPORT

M.Hasan

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Compact | Toyota Corolla or similar
Reviewed: Thu, Mar 6, 2025
About FOX RENT A CAR: 4.0 /10
Fox Rental insisted to charge additional insurances that were optional and threatened of canceling my rental if I don’t accept them !! Will never use Fox Rentals again !
About QEEQ: 8.0 /10

MsMonza

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Compact | Toyota Corolla or similar
Reviewed: Sun, Dec 31, 2023
“Could have been better”
About FOX RENT A CAR: 7.0 /10
Not a pleasant experience. I was sold insurance on the spot and it was very expensive in California. I had not appreciated just how bad/serious it was to book a car with no insurance. As an international traveler it was even more stressful to find an additional $400 on the spot!!
About QEEQ: 10.0 /10
Easy to use, however implications of not having insurance should be highlighted more to avoid shock and disappointment at the counter….

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Intermediate | Volkswagen Jetta or similar
Reviewed: Fri, Dec 2, 2022
“A great rental”
About FOX RENT A CAR: 10.0 /10
It was close to a half hour wait for the shuttle from the airport. Everything else went very smoothly, and we appreciated the super friendly staff! We will be recommending fox to our friends who are traveling.
About QEEQ: 10.0 /10
We will be recommending fox to our friends who are traveling.

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Compact SUV | Chevrolet Equinox or similar
Reviewed: Wed, Jun 8, 2022
“Very Good”
About FOX RENT A CAR: 9.0 /10
Easy pick up from Los Angeles airport with quick transfer to depot. Agent tried to upsell everything, we had our own insurance policy but he wasn't taking no for an answer but eventually gave up. Sold us toll pass, stating we wouldn't be able to get anywhere without it. Naively we hadn't done research on this so agreed. Upon return we complained to the customer service desk who removed the toll pass charge so we only paid what we used which was minimal! I have to say we were impressed with how they dealt with this in the end. We would use again.
About QEEQ: 10.0 /10
Very easy to navigate, offering good selection of prices and range of companies.

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Full-Size | Toyota Camry or similar
Reviewed: Fri, Apr 19, 2019
“Bad start, good end.”
About FOX RENT A CAR: 8.0 /10
Great car....better than I hoped. Took too long waiting to pick up the car after the agreements had been signed...40 minutes or so. And, the agent with whom contacts were signed was told that additional insurance wasn't wanted but still it got added. Customer service quickly sorted the issue out though...very happy with speed of response. Would have been nice to have been shown how to use cruise control and open gas tank. There was no information whether diesel or gas car. I had to guess. Why no sticker by car tank?
About QEEQ: 9.0 /10
Very good...Thank you.

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