I will NEVER rent from you again.

L.Montoya

United States

Reviewed: Fri, Mar 8, 2019

About FOX RENT A CAR: 5.7 /10

I waited for over an hour to get my rental. Then when I was up to the counter the attendant walked away go assist another coworker. Then proceed to advise me that it would another wait as my caf was NOT READY. If I wanted one of the ready vehicle it would be an upgrade. So instead of waiting for my Rent. As I was exhausted from traveling & couldn't mustard the angry to get my rental right then & there.

Full Size | Toyota Camry or similar

1 days rental

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Paul Downing

United States

4-day rental

Standard | Dodge Charger or similar

Reviewed: Thu, Dec 7, 2023

“delayed arrival handled professionally and competently.”

About FOX RENT A CAR: 8.0 /10

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

About QEEQ: 10.0 /10

I actuall got the charger requested!

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Fri, Sep 20, 2019

“Good trip”

About FOX RENT A CAR: 8.7 /10

Wait was long at counter. Voluninous paperwork!

About QEEQ: 10.0 /10

Very good.

Ingo Scholz

United States

1 days rental

Special SUV | Jeep Wrangler or similar

Reviewed: Wed, May 29, 2019

“You get what you pay for and this is not much with Fox Rent a Car!”

About FOX RENT A CAR: 6.3 /10

There was nothing wrong with the car, however the experience wasn't a great one. There was only 1 (one) agent to check us in and it took us over one hour before we finally received our car. This is not the first time that this happened to me and I do not see any improvement on their end. It is a cheap car rental and the service shows that.

About QEEQ: 10.0 /10

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, May 7, 2019

“Will never book from Fox again.”

About FOX RENT A CAR: 7.3 /10

Took over an hour to service 10 customers. People with reservations that hadn't paid were told no cars were available. Staff was rude and on their cell phones.

About QEEQ: 10.0 /10

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Thu, Feb 28, 2019

“NEVER AGAIN!”

About FOX RENT A CAR: 6.8 /10

We waited 2 hours to pick up a car.Considering that we had booked online, the process was excessive. When ball that was completed, we waited another 20 minutes to receive the car. WE WOULD NOT RENT WITH THEM EVER AGAIN.

I will NEVER rent from you again.

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

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