Car was broken when it’s given to us on the first day and there was no other car can be replaced.

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

Thanks for looking for the best deals.

Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental

Great aggregator, fantastic deals to be had; the one vendor I had whilst un-heard of (not a house hold name) was excellent value, and ran a great service.

Very good service, quick pick up from the airport after calling them. Process to hire was simple. Very good value for money for 1 day rental.

I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

How do I proceed in this case?

deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.