Excellent - will use easyrentcars next time

The staff was very friendly and patient. You can handle the rental at a self-service kiosk, but our domestic driving licenses still needed to be verified at a manual counter. All the fees were clearly explained, and there were no ambiguous charges. As we were about to leave the airport in the rental car, the inspector found that our selected car was still under maintenance because its license plate had expired. They immediately brought another car for us. In the process of changing cars, we carelessly left our phone in the original car. The staff quickly called the person who had taken the original car and had it returned, so we got our phone back. Overall, the car rental process was very smooth, and the staff had excellent attitudes.

Good service

Wouldn't hesitate to return to Alamo for my next trip, very easy throughout collection and drop-off and staff were pleasant as well. We all appreciated the speed at which we had our car considering we had been travelling for 15 hours and to have zero hassle was great. The online check-in option was a fantastic time saving option.

Prices were very competitive and the deal I received I was very happy with. The website was really easy to use and the insurance options given (and taken) with AXA were great as well. Wouldn't hesitate to return to this company for my next car rental.

Staff trying to upsell to much putting on extensive pressure to spend more on a smaller more expensive vehicle and basically been negative in the vehicle I had booked. When i declined numerous times attitude changed negatively. Also when signing documents just told to sign in various places but with no explanation on what I was signing for. Don't get the access insurance instead save by doing it yourself at www.carhireaccess.com who were $44 cheaper than Alamo. The Chevrolet mini bus I booked did 13.5mpg to the gallon so its thirsty. Good job petrol is cheaper in the usa than the uk. It's about £0.56p a litre compared to £1.32 in the uk.

Was easy to book and straightforward no issues and ok prices

Excellent. Counter was very busy but they opened all desks so quick service. Great communication and advise. Directed to garage to pick up car and again plenty of Alamo staff on hand to help. This was the same at drop off. Helpful and friendly service. Highly recommended.

Second time using EasyRentCars and will definitely use again in future. Clear booking process. Competitive prices. No hassle. Excellent.