Although I am satisfied with the customer service to an extent I just wanna make you aware that I rented a nissan versa and were given a dodge caravan, and were told once one becomes available they would call and have me to do a swap out. Of course that never happened. Secondly once I returned the vehicle, the agent grab the agreement number off my paper and finished assisting his customer, while I awaited the shuttle van. But never once walked me around the vehicle to inspect for damages. Thirdly I get a text message this morning informing me that I have went over my rental timeframe asking do I want to extend? When the vehicle was returned on yesterday. They need to upgrade!!!