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Easy

Reviewed: Wed, Mar 27, 2019
About Hertz: 9.7 /10
They should have told us that upon return they would need the mileage. Although it was unlimited mileage, they needed it. I felt that it was THEIR JOB to do it, and not the customer. We had to exit the hotel and go to the parking lot to get it.
About QEEQ: 10.0 /10
Compact SUV | Jeep Compass or similar

Relevant Reviews on Hertz in United States

Constance Antoinette

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Reviewed: Sun, Nov 17, 2024
About Hertz: 10.0 /10
The service was excellent; they replaced it with a 2025 K5 of the same class, and the driving experience was fantastic.
About QEEQ: 8.0 /10

Todd Southey

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Reviewed: Sat, Jun 10, 2023
About Hertz: 2.0 /10

Mamie Jonah

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Reviewed: Tue, Jun 10, 2014
About Hertz: 10.0 /10
Great service
About QEEQ: 10.0 /10

Sara Bartholomew

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Reviewed: Sat, May 17, 2014
About Hertz: 10.0 /10
The process is fast and convenient, and the car is in great condition.
About QEEQ: 10.0 /10

Paul B.

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Medium SUV | Nissan Pathfinder or similar
Reviewed: Wed, Jun 30, 2021
“Overall Great Experience”
About Hertz: 9.0 /10
I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.
About QEEQ: 10.0 /10
The entire booking process was outstanding. I love the app!

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