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Asked for car to drive in Switzerland but got car without winter tires

Reviewed: Wed, Mar 27, 2019
About Europcar: 7.0 /10
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
About QEEQ: 8.0 /10
Mini Van | Renault Scenic or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

R.Dearden

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Full Size Van | Renault Espace or similar
Reviewed: Thu, Feb 6, 2020
About Europcar: 6.7 /10
The queue for pick up was almost 1hr!!! Your company offers great value but if this were to be replicated I would book again
About QEEQ: 10.0 /10

N.SOLOMON

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Compact | Ford Focus or similar
Reviewed: Thu, Sep 5, 2019
“Great Only problem is getting out of the French sector! We had to taxi yo the Swiss side”
About Europcar: 10.0 /10
How do we put a car in on the Swiss side?
About QEEQ: 10.0 /10
All good !!!

L.Williams

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Feb 24, 2019
About Europcar: 9.3 /10
Counter staff were fab. Tried hard to explain the drop off process- unfortunately the address does not correlate closely enough to the drop off site. We found it but we’re lucky we left enough time.
About QEEQ: 10.0 /10

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 21, 2019
“Awful, scammed and so much paperwork to claim back just €35”
About Europcar: 6.7 /10
Had to pay double at the counter for winter tyres, then lied to about a scratch at the end not being charged after I said it wasn’t me

D.Bold

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Thu, Feb 14, 2019
“Forced to upgrade when collecting car”
About Europcar: 7.0 /10
When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.

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