Waited over 3 hours in line for a vehicle. People were furious!!!!!!!! Never again!

Tracy J

United States

Reviewed: Thu, Mar 28, 2019

About Advantage: 7.7 /10

We waited over 3 hours for our vehicle. We learned it was no fault of the very nice ticket counter employees but they did not have enough cars turned in and checked in for them to rent out. They were giving everyone what ever came available the next car. We did end up getting a mid size SUV instead of a full size. It was a little banged up with over 26K miles but it was a good car. I will never use them again though and pay the extra money for a well know rental company. If my husband was here now I would get the video of the massive line at Advantage and Fox and all other car rental lines empty.

Full Size | Toyota Camry or similar

13-day rental

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J.Safian

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Sat, Dec 14, 2019

“Very good car, Hyundai Sierra but didn't really need it. Never snowed. Paid $16 day more for it.”

About Advantage: 8.0 /10

Advantage,in my experience has always had well maintained & good cars. The check in person lied to me & said it would be snowing & I needed to upgrade my vehicle. It never snowed by entire time. Deceptive. Also he told me gas was $4 on outside prior to return & got me to pay $56 for a no fill up. Gas on the outside was $2.80. Deceptive. Will never believe reps again.

About QEEQ: 10.0 /10

it was great no comments other than positive

S.Noble

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Sun, Nov 3, 2019

About Advantage: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

Love easyrent. My new go to!

f.ali

United States

5-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Mar 28, 2019

About Advantage: 7.7 /10

The car that was booked was not available. They wanted to up-sell us to a sporty model , which we dec lined. Were given a caravan for the same price as reserved. Not exactly what we wanted for two people but it served our purposes.

About QEEQ: 8.0 /10

r.buege

United States

11-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Sun, Feb 24, 2019

“i'm sure a common experience, the car i rented was unavailable. i was forced to take a larger car.”

About Advantage: 6.7 /10

car was fine, just not what i rented. why can't car rental businesses provide the "reserved" car i rented?

United States

10-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Feb 14, 2019

“Biggest issue was finding the counter! Car was great!”

About Advantage: 7.0 /10

I got a great deal for a 10-day car rental! My little Mitsubishi Mirage was perfect for what I needed! Very economical! My biggest problem was actually finding the EZ/Advantage counter, but that might have something to do with where the shuttle dropped us off and the lack of proper signage.

About QEEQ: 10.0 /10

Waited over 3 hours in line for a vehicle. People were furious!!!!!!!! Never again!

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