Aweful. Cost me an extra $120 for coverage I already had. Would really like to be reimbursed.

It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.

ABSOLUTELY AWFUL. Bait and switched, and claimed that Supplemental Insurance was required by law when it fact it was not. Bold faced lies from the car rental company, still waiting for my deposit return despite it already having been three days.