Veachel was great pick up was great drop off was a Shambles

J.D

Canada

Reviewed: Sat, May 9, 2020

About Hertz: 7.0 /10

The Car was great . It was on the return. I was told to ensure it was brought to the same location and I had informed them that would require some form assistant to either the airport or closest transit. When I returned the car it wS an issue due to it was raining they would not assist in a lift anywhere . After a couple min then they said to take to an other location which wasn't the easiest place to get to as was confusing . They said a ten min drive turned into 30. They would not apply any discounts or hertz rewards as I use them often .

About QEEQ: 8.0 /10

Hertz

Surrey

Canada

Intermediate | Toyota Corolla or similar

2-day rental

Relevant Reviews on Hertz in Canada

Nick

Canada

17-day rental

Economy | Chevrolet Sonic or similar

Hertz

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Wed, Sep 25, 2024

“Great service”

About Hertz: 10.0 /10

All met our expectations, straight forward process.

About QEEQ: 10.0 /10

Easy to use

cov11

Canada

10-day rental

Mini | Chevrolet Spark or similar

Reviewed: Sun, Sep 26, 2021

“Fantastic experience.”

About Hertz: 10.0 /10

We didn't arrive to pick the car up at Halifax airport NS until after 1 am but the Hertz representative, Breanna, was absolutely superb,. She was helpful, friendly and stayed late to ensure we got the car. A fantastic way to begin our vacation in spite of long journeys due to delayed flights. Breanna deserves a special tribute and reward from Hertz.

About QEEQ: 10.0 /10

J.Cairns

Canada

1 days rental

Medium SUV | Toyota RAV4 or similar

Reviewed: Tue, Aug 27, 2019

“Value and smoothness.”

About Hertz: 8.3 /10

I would appreciate it if your staff was more aware of 3rd party booking conditions. Also, I don’t appreciate your staff automatically tacking on a 2 hour charge at drop off when I was on time. I don’t think that I should have to contest a charge that clearly wasn’t necessitated.

About QEEQ: 10.0 /10

Your re-booking for a better price was excellent. I certainly recommended friends to you when this happened. Also, details about what to expect, and what I should avoid when dealing with the car rental company were very much appreciated.

Brian Chab

Canada

1 days rental

Medium SUV | Toyota RAV4 or similar

Hertz

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Fri, Aug 23, 2019

“Love it. Easy to use, good price and no issue at all.”

About Hertz: 10.0 /10

Everything fine. Only the call center is a little problem. Called 4 times and asked me to call back due to unable to pull my contract. They are kind operators but seems not that familiar with the operations.

About QEEQ: 10.0 /10

Very easy and will use it again.