Enterprise's service was excellent, the procedures were simple, and the fees were relatively cheaper compared to larger companies. Upon arrival in Germany, we were given a free upgrade to a better model as our reserved car was unavailable. We were very satisfied.

The car provided was decent overall. When you arrive to handle the paperwork, they'll try to offer various additional services. Make sure you know what you need and don't get talked into something unnecessary!

The service was just average, but there were no issues.

Car had some scratches which were not marked, fuel was level to level, altogether everything was fine.

Smooth booking and uncomplicated proceed, as always

It was the worst rental car experience I have ever had in my life. Enterprise is nothing but a scam company, which they will steal your money from your credit. On the pick up day at the Enterprise reception desk, they had a such an rude attitude and telling me that I had to pay extra 150 euros for coverage fee which i kept insisting that I do not need. I continued to insist that I do not need any sort of insurance for the car, but the lady at the reception talked her way out forcefully and pressuring me to pay for the coverage fee. In addition, they told me that my car would be a brand new Volks Wagen Golf, but when I arrived at the parking spot, my car turned out to be average Ford car covered in dust and dirt. I was extremely upset and furious about this renting experience and I will never rent a car from Enterprise ever again.