Excellent rental experience

Yes It was brand new and Hybrid and very good customer service Is fantastic

Yes very good Will be using again next time so impressed thank you

Unfortunately an important document was left in the car and the cleaners disregarded it and thrashed it. Could have been a bit more helpful.

The pick-up process was more than 2 hour long: about 45 min waiting for shuttle bus, and 70-80 min waiting time at the car rental site. At the shuttle bus station there were about 40-50 people waiting and there was only about 10 sitting place the other 30-40 people standed on the sun. There wasn't any comment, info there if you can also walk to the car rental site as it was onl around 800 m distance. On the car rental site there wasn't any sitting place so we had to stand for more than 1 hour... The rental was only long time, the agent couldn't tell the exact amount of the deposit and she missed the my card expiration date and she asked me to call the bank because he didn't know why the bank didn't accept my card. The car was ok, the drop-off was ok.

Smooth rental, good price, quick answer after contact detail change request.

Pick up takes forever. This is the only negative point i could report Car was excellent

Very easy to use. Friendly check-in experience in foreign country. Process took about 10-15 minutes. No issues.