Strees and worry free which gave memore time to enjoy both the car and my trip

Além de cobrar o valor incorreto na retirar o carro, o contrato também teve um valor diferente do que foi acordado e a entrega do veículo foi em um local a 10 minutos de taxi do aeroporto. O local de entrega fica fora do aeroporto (10 minutos de taxi) e como era fim de semana, não tinha nenhum funcionário para receber o veículo, foi feito apenas em uma caixa. Não existe nenhuma forma de transporte fornecido para eles, você é obrigado a solicitar um taxi para chegar ao aeroporto. Não recomendo alugar carro pela Alamo em Maui.

A Queeq está analisando meu caso que a Alamo cobrou um valor diferente do acordado, por enquanto tudo está dentro do planejado, aguardando uma solução.

Super customer and easy upgrade.

The rental car bus took a really long time to come - over 30 minutes. And the location was quite a way from the airport.

The first staff member we dealt with was extremely unhelpful and was not interested in answering very simple questions about the insurance and made the start of the pick up process frustrating, particularly after a long flight. The manager on duty who we dealt with after being fobbed off by the first staff member was fantastic, answered our questions simply and helped us understand the difference between the insurance policies that we booked through Easyrentcars and Alamo - the two companies provide different levels of cover with different cover providers depending on what insurance you book.

The booking was easy enough to complete and gave me the options i would expect and wanted to see which was fantastic. The major drawback is that the Easyrentcars use separate insurance providers for different levels of cover. They used Alamo for a basic insurance package, but for additional levels of cover, use a separate provider for the additional cover. This was not very clear and made the pick up process unneccesarily frustrating.

Like: No hidden expenses.