Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

The time we had to queue was nearly the time we spent flying from Atlanta to Mco ! But the counter staff was excellent and accommodated us very well we all aspects of pick-up. No complaints.

Todo muy bien

Todo bien

The car was perfect as it was upgraded in to Dodug Journey, yes it was consuming a lot of gas but it was very comfortable, the people of budget in the pick up and drop of were so helpful and profetional ... it was a smooth ride