Quick and Easy.

Car exceeded my expectations . Less than 10,000 miles on car and in great condition. Drove great. Easy to find shuttle and only waited about 10 minutes. Was able to walk right up to counter. Had sufficient / multiple employees to help at check in. Drop off was seamless as well. Very easy.

The sales agent was rather annoying in pushing for as many add-ons as possible such as insurance, fueling, toll fees, etc.

The car did exceed the expectations

This was a classic bait and switch situation in which I booked one vehicle and was very specific about what I needed but once I got to Fox they didn’t have the vehicle I booked so I had to take something else for a lot more money.

Car was fine. Met our requires very well. Extremely disappointed with Fox representative. We were pressured to take a larger vehicle but decline. Strong armed into taking a costly Toll package, that we later realized we did not need. very disappointed about that. Also very high pressure to purchase insurance by this representative even though we had coverage through our own insurance company. Will be calling Fox to get Toll package fees reduced.

Booking was fine