Cost was more than quoted. Unhappy and won’t use again

The overall service of the car rental company is quite good.

This is a very cost-effective rental company, so there might be a line at the rental counter. However, the return process is very quick. At Miami Airport, car returns are available 24 hours. Just hand the keys to the staff, they perform a basic check, and you're done in 10 minutes.

Like: The line was long for my pick up and there were only 2 people at the counter i ended up using the self service witch was great but the phone itself was dirty, I didn't really want to touch it let alone put it by my face but it beat waiting in the line.