Good deal. We will use qeeq for car booking again

Within 5 minutes

The counter staff was a bit slow and sometimes chatted with the customers in front, but overall it was okay. Maybe it's just that Americans are more enthusiastic and can't help but start chatting?

Hertz's service is very standardized, but the efficiency of car pickup is not very high. I waited for an hour at their Union Square location to get the car. The vehicle had less than 5000 kilometers, was clean and very new. However, I booked an Altima Classic online but received a Versa Classic instead. Not sure if these two cars are considered 'same class,' although the latter was sufficient, its power and space are noticeably less. It's worth mentioning that the car return efficiency was extremely high. At the huge Hertz return area at Los Angeles airport, the staff checked the car in 2 minutes and then a shuttle bus took me back to my hotel near the airport. Overall, quite satisfied.

When I returned the car, the reserves lot no 20 was taken and we were not sure where to park the car. It was not easy calling the given no as it was a Sunday. Overall experience was bad

Very helpful counter staff at the Herz agency. Staff for the drop off was also friendly and helpful.