Lovely staff, terrible smoking smell in the car but clean, was an expensive additional $50/day cover

Pros: The pickup and drop-off locations are very convenient. The staff is also very friendly, and the vehicle's condition is quite good. Cons: There's no clear information about self-service return, no clear return instructions, and no one to inspect the car with you (relying entirely on mutual trust). No one explains how to use the vehicle. The parking lot even lacks staff to consult about driving the vehicle. But I had the same experience with Avis before. Maybe it's assumed that passengers renting the car are already familiar with it. Overall, it's still quite easy and hassle-free. If you're particular about what I've described, I recommend asking the counter staff for all the necessary information when handling the procedures.

Returning the car is very convenient, basically just park the car and you can leave.

Time spent on pick up took about 20mins because there were a small group of people came before us, but when we drop-off the car, it was just about 10-15mins to settle everything. Plus point: Gas station is just right beside. And we were so lucky that this is a brand new car! :-)