Everything went well

QEEQ customer service was excellent

The experience was, generally, pretty pleasant. The counter staff were polite, although they pushed unnecessary extras too much for my liking, like additional insurance and bigger car. Having said that, the counter staff did say, "Go and look at the car and if you want to come back and upgrade, great", which was appreciated. The car (Nissan Altima) was OK. It was big enough and comfortable enough for our needs. It was reasonably economical and had no reliability issues. The drop off could not have been easier (except maybe for trying to find a petrol/gas station nearby!). It was, possibly, the easiest and slickest drop off I have experienced, which really helped reduce pre-flight home stress.

The process was very simple. The prices were reasonable. Documentation was easy to download and print, which really helps when planning a trip.

Vehicle was in very bad condition The inside has not been cleaned at all. The counter staff added the option without asking me. i make a claim She said she'd do it again On the contrary, he acted very angry with me. And he wrote the contract without the insurance that was actually included. As I knew it was a big company, I expected it, but it was the worst experience.

You did your best to solve it somehow for me thank you very much for that

The car had no charging ports for phone.

Like: First time traveling so far away from home and the staff helped get us to the correct area of the airport by dropping us off instead of trying to navigate through the garage to the shuttle back to the airport!