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+44-2035140670
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Live chat Email us Service Code: 8725478339
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Extra stress this time with vehicle shortage...might lean towards larger 24 hour rental companies.

Reviewed: Sun, Dec 26, 2021
About NU: 7.0 /10
When on time and in line for our prepaid rental NU said they have no more vehicles. We waited approximately 2 hours and got the last vehicle of the day as this location closed at 4pm. We took the smaller class of SUV that was available. The vendor would not allow us to take vehicle without a $15 per day 3rd party liability fee as we were "international" from Canada. The staff were friendly and firm dealing with the vehicle shortage; approximately 10+ more customers with reservations were turned away.
About QEEQ: 10.0 /10
Price drop worked and I have enjoyed approximately 20 or more bookings through Qeeq. Love earning points.
Medium SUV | Ford Explorer or similar

Relevant Reviews on NU in United States

Yola

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Compact | Dodge Neon or similar
Reviewed: Thu, Sep 26, 2019
“DO NOT RENT THERE!!!”
About NU Car: 7.0 /10
I had a really bad experience with them. First of all, they did not accept my personal insurance because I’m from Canada. It’s the very first time this ever happened to me. Also, a few days after the drop off, my credit card got charged an extra $93. I have absolutely no idea why, I’ve been trying to contact them, I left at least a dozen voicemails...nothing. I will definitely contact my credit card company to dispute this charge. I do not recommend this company at all.
About QEEQ: 8.0 /10

H.Khoon Beng

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Jul 7, 2019
“Worst experience on pick up.”
About NU Car: 4.7 /10
The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.
About QEEQ: 10.0 /10

Rick

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Economy | Toyota Yaris or similar
Reviewed: Tue, Apr 23, 2019
“Had to wait outside for over hour and half to pickup.”
About NU Car: 7.0 /10
Fix the check in process. Way to long.

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Intermediate | Kia Forte or similar
Reviewed: Fri, Apr 19, 2019
About NU Car: 9.3 /10
The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.
About QEEQ: 9.0 /10

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Fri, Apr 5, 2019
“Challenging adventure”
About NU Car: 7.3 /10
Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.
About QEEQ: 8.0 /10

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