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Live chat Email us Service Code: 4117347036
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Extra stress this time with vehicle shortage...might lean towards larger 24 hour rental companies.

Reviewed: Sun, Dec 26, 2021
About NU: 7.0 /10
When on time and in line for our prepaid rental NU said they have no more vehicles. We waited approximately 2 hours and got the last vehicle of the day as this location closed at 4pm. We took the smaller class of SUV that was available. The vendor would not allow us to take vehicle without a $15 per day 3rd party liability fee as we were "international" from Canada. The staff were friendly and firm dealing with the vehicle shortage; approximately 10+ more customers with reservations were turned away.
About QEEQ: 10.0 /10
Price drop worked and I have enjoyed approximately 20 or more bookings through Qeeq. Love earning points.
Medium SUV | Ford Explorer or similar

Relevant Reviews on NU in United States

Bruce Fields

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Medium SUV | Ford Explorer or similar
Reviewed: Wed, Sep 24, 2025
“The worst experience ever”
About NU Car: 2.0 /10
The worst ever will never rent with him again

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Apr 10, 2021
“Unacceptable - Will never rent from NU again”
About NU Car: 7.0 /10
Waited over 30 minutes to be waited on at counter UNACCEPTABLE!. It takes at least 10 minutes to drive to the offsite car rental pickup, so the 1.5 miles from airport in the description is deceptive.I have never rented a car before where they expected me to wash and vacuum the car prior to returning it before - that can be difficult when the car is full of luggage and people, and I don't know the area so finding a carwash is an added hassle. I won't be renting from this company again. The wait for a shuttle to the airport was ridiculous - We had to wait more than 20 minutes, and people behind us in line were not able to even get on the shuttle bus. They should have had 2 busses running. One other customer called Uber because he was afraid of missing his flight.
About QEEQ: 7.0 /10
Booking was OK, but its a hassle to be talking to a booking agent who is not physically in the local office and can't answer specific questions about the site.

Kendall

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Medium SUV | Ford Explorer or similar
Reviewed: Mon, Oct 28, 2019
“Great rental, good service, some extra costs.”
About NU Car: 9.3 /10
Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.
About QEEQ: 10.0 /10
Simple and easy to book and use the app or website.

C.Rice

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Sep 24, 2019
“Easyrentcars was great! I would not recommend NuCar through Action Rentals.”
About NU Car: 5.7 /10
Counter staff was fine. The car was dirty inside and for the low mileage seemed to be in rough shape. Sometimes shifting the gear was difficult and when I went to add my Sunpass Transponder it said there were unpaid tolls on the vehicle from July 2019.
About QEEQ: 10.0 /10
Easyrentcars was simple to use and I have used it a couple of times now for Orlando car rentals.

K.Fillmore

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Tue, May 15, 2018
“Pick up timing was my fault - Canadian credit card in US”
About NU Car: 9.4 /10
Like: Good price, good vans
Dislike: Lots of pressure to buy passes for toll roads. Never crossed one.

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