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Live chat Email us Service Code: 2682367082
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Reviewed: Tue, Apr 23, 2019
About Routes: 8.3 /10
A bit upset that we didn't get the car we booked or anything close to it. I needed a car with a secure trunk that locks so that we can store our luggage in there without worrying about someone breaking the window to steal our items.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

Winni Veblen

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Reviewed: Mon, Jul 30, 2018
About Routes: 2.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Aug 8, 2019
“Poor customer service”
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.

S.R

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 5, 2019
About Routes: 9.3 /10
Saw a bunch of negative feedback so was worried but the process was easy and quick. Showed them my ID and insurance card and just waited for my car. I had a 2019 Durango and it was clean and in great condition
About QEEQ: 10.0 /10

D.Hesselbarth

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 4, 2019
“Amazing price, car was fine, process was a bit confusing.”
About Routes: 7.3 /10
Either their phones were malfunctioning or staff weren't answering, but I waited 45 minutes to be picked up at the airport. Not a good start. Once at their site, things were ok. Car fine. Staff maybe assumed I knew the "ropes" more than I did. I had to ask questions. It all worked. Price was amazing.
About QEEQ: 8.0 /10
No problems booking. I was a bit confused how Easyrentcars and the actual rental company were connected.

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 30, 2019
“it was okay, but I would go with another, more known company.”
About Routes: 8.7 /10
It was not immediately known that the pickup counter was away from the other airport car pickups which elongated our pickup experience. It was also not known that a 3rd party insurance would be required and costing us more money.
About QEEQ: 7.0 /10

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