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Live chat Email us Service Code: 9963874339
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Good, but could be great

Reviewed: Sat, Apr 2, 2022
About Avis: 9.0 /10
Waited well over half an hour to pickup car — there were four staff at the registers but it was *very slow*
About QEEQ: 10.0 /10
Everything says ‘print voucher’ but there isn’t a button to do so, or a download sent by email. Very frustrating as it implies that picking up without documents would be ‘wrong’. Otherwise it’s good.
Small SUV | Ford Escape or similar

Relevant Reviews on Avis in United States

Harriet Finn

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Reviewed: Mon, Jan 1, 2024
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Clare Catharine

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Reviewed: Wed, Aug 9, 2017
About Avis: 4.0 /10

J.Gilby

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Compact | Toyota Corolla or similar
Reviewed: Thu, Mar 23, 2023
“A very enjoyable weekend - would recommend to anyone.”
About Avis: 10.0 /10
The car was immaculate and nearly new. The staff were very friendly and welcoming. No complaints what so ever. Would definitely use again.
About QEEQ: 10.0 /10
Great value - will definitely use again.

K.Mullarkey

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Small SUV | Ford Escape or similar
Reviewed: Thu, Sep 29, 2022
“Great service, no issues”
About Avis: 9.0 /10
Great car and swift and efficient pick u and drop off. No issues, would recommend
About QEEQ: 10.0 /10
Quick and easy process and all worked smoothly

G.Duerden

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Full Size | Chrysler 200 or similar
Reviewed: Sat, Aug 10, 2019
“Feel conned by Avis whose counter staff couldn't bringcar to me and took advantage of tiredness to u”
About Avis: 6.7 /10
A few days after returning home we get an invoice from Avis for charges in excess of voucher value. The various charges have no 'key' to explain what they are - VRF charges, CFC charges, TOF charges, Combination of charges - and also include PAI (presumably personal accident insurance) and roadside assistance plus that were offered at the desk and declined. The car was collected from a large car depot late at night and once I had signed the forms I was told the row/space number for the car and we had to trudge our cases across this depot to find the car. Due to lack of lighting it was impossible to inspect the car which, upon closer inspection the next day had many marks on the bodywork. I would not hire from Avis again!
About QEEQ: 10.0 /10

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