Pleasant surprise!

My vehicle had bluetooth, rearview camera, touch screen radio. It did NOT have automatic windows or door locks which was a hassle considering it’s 2019. My other family members were upgraded to SUV and they paid half of what I paid .... The check-In process was brutal, they kept 1,800US for deposit which was bot written ANYWHERE And I had to call my insurance long distance to prove I was insured because he did not believe my proof of insurance...

Other than the car being dirty when first given it the process was extremely smooth. Counter help was excellent especially when he went out and washed the car himself!

Excellent. No issues whatsoever.

Most cars have too many scratches and dents. I was attending a wedding and was embarrassed to offer anyone a ride. First Altima was in bad shape. They offered a Sentra which was better but had little gas in it. The ladies before me drove off in a car that had a smashed bumper. Be honest in advertising. Say save money with scratch and dented cars.

Price was good.

Worst car rental service ever, they run out of economic or medium cars. And don't agree to make upgrades, they make a list of customer with my same situation and make us wait until car returns. After spend more than 3 hours need to go to my hotel with out car and return next day to pick the car.

The reason to wait over 60 min. to pick up the rental car, due by the clients holding up time too long with easyrent customer services staffs. I do not know if the clients did not have enough ID to provide, that was the reason I stayed on line for 60 min. When my turn to be with customer services staff, it took only 10 min. done for my rental car.