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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

R.Smailes

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Compact | Ford Focus or similar
Reviewed: Thu, Aug 10, 2023
About Europcar: 10.0 /10
I would like to thank the person that helped us at the pick up. They were very busy, but she took care of us making the experience easy and enjoyable.
About QEEQ: 10.0 /10

M.Watson

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Sep 24, 2019
“Easy to complete the hire good price, poor rental company”
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Thu, Sep 19, 2019
“Smooth, easy, pleasant, stress free”
About Europcar: 9.7 /10
Great communication - had a query, called the pick up location and all was explained prompt and efficient
About QEEQ: 10.0 /10
Great, easy booking, good value for a short holiday, availability of a vehicle from an airport which is not central - had difficulty in finding a provider for pick up location, very happy that came across Easyrentcars.

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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 28, 2019
“Brill”
About Europcar: 10.0 /10
Very friendly and prompt service
About QEEQ: 10.0 /10

Chezzer

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Compact | Hyundai i30 or similar
Reviewed: Tue, Jul 30, 2019
“Smooth and swift process”
About Europcar: 7.7 /10
Counter staff were very friendly and helpful and offered me an upgrade to an automatic car but didnt tell me of the extra charge until my credit card was charged for this choice of vehicle.

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