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Live chat Email us Service Code: 9136246082
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Never again

Reviewed: Mon, May 30, 2022
About Europcar: 8.0 /10
Arrived at pick-up to find that booking had been cancelled without notification and no cars available. Directed to an alternate pick-up an hour away where only available car was more expensive
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Please kindly reply us with related proof and document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in United Kingdom

Ivy Eliot

View more >
Reviewed: Sun, Dec 31, 2023
About Europcar: 4.0 /10
About QEEQ: 10.0 /10

David

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Compact | Volkswagen Golf or similar
Reviewed: Sun, Sep 8, 2019
About Europcar: 7.7 /10
EUROPCAR staff was slow and confused (he gave us the wrong key, no kids seats prepared,...). We did not get the car which we booked even though many of them were available at the car park...
About QEEQ: 10.0 /10
Everything fine!

D.Samojo

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Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Aug 22, 2019
“Excellent services from booking, pickup of the car and return”
About Europcar: 10.0 /10
Good customer service
About QEEQ: 10.0 /10

V.Arakulathil Haridasan

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Intermediate | Skoda Octavia or similar
Reviewed: Mon, Jul 8, 2019
“Ok”
About Europcar: 5.7 /10
The counter staff body language was rude, she hated when questions were being asked bad experience.
About QEEQ: 8.0 /10
Good

Y.Li

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Mini Van | Peugeot 5008 5 Seats or similar
Reviewed: Wed, Aug 1, 2018
“Service satisfactory... had initial issue with car”
About Europcar: 8.0 /10
Like: Pick up.. easy to find location.. staff was helpful.. They didn’t have the car I reserve... was offered a Vauxhall Zafira or a upgrade to MB E Class - I choose the upgrade for a reasonable price- Very comfort car to drive in long road trips.
Dislike: Car wasn’t clean inside or outside (I let this issue go as I have a very long drive ahead, the interior was dusty in parts and bird poop is baked by the sun onto car body and windscreen).. the car had a issue with one of its power window—- kept opening itself (so I need to drive back to rental office to have it fixed).. although the car had low mileage about 13,000 miles - the are signs of abuse within the car’s interior
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