Smoothest car hire experience ever! And brand new car. Can't fault it!

We had to wait ages to pick up the car. I was only 3rd in the queue but waited over an hour - it seems the Thrifty staff spent ages trying to upsell each customer, hence the wait. By the time I was seen, the queue was around 20 people long and growing. By contrast, the drop off procedure was swift and efficient and the car itself was as ordered and expected

Only 1 Thrifty person on counter, Sixth had 4 people on the adjacent counter. Poor signage for car rental at airport. No sat nav on car nor I phone connection

Do not understand why I had additional charges

We got a car that was better than expected.

Super easy to book cars, excellent value, great experience.

Better than expected. Easy and helpful front counter staff. Booking online was easy process

Prices were very competitive. Allowed pickup from downtown waikiki beach. Feedback - website didn't allow to search pick up and drop off location as waikiki beach downtown

They put us an extra insurance without telling us the amount and this makes the whole thing almost the double price