Great time, great travel.

The staff were very friendly and most helpful on pick up and the whole process was smooth with no issues. And drop off was easy to find and key drop off box was easy to see as it was 4am before the airport location opened.

The whole process was easy and smooth and had no issues throughout the whole process. They were very communicative with any updates and instructions on where to go for pick up and what to do for drop off outside of business hours.

Always a very long wait at this pickup location.

Great and smooth booking process. I liked it very much!

The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!

We arrived in the afternoon, and there weren't many people picking up cars. There was basically no line.

Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning