Montreal Rental

The staff were very friendly and most helpful on pick up and the whole process was smooth with no issues. And drop off was easy to find and key drop off box was easy to see as it was 4am before the airport location opened.

The whole process was easy and smooth and had no issues throughout the whole process. They were very communicative with any updates and instructions on where to go for pick up and what to do for drop off outside of business hours.

The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.

The booking platform was very easy to use to compare vehicles and rental companies. My booking was held using my credit card. However, I needed to cancel my credit card for a security issue. The booking was thankfully not cancelled as a result and I contacted customer services to make a payment via an alternative credit card. The customer service was excellent.

Very good attitude

Electronic voucher not accepted, accepts hard copy voucher only. Challenge if I don't have access to printer. Staff was helpful and evoucher sent to her email to be print out @ pick up location.

Like: The car was new, in great condition and everything was working perfectly. Drop off was extremely quick and efficient and I really appreciated that. I would gladly rent again!
Dislike: The location was a little hard to find and when I tried to phone to receive directions, nobody answered. However, I ended up asking airport staff how to get in and they told me.