Extremely good, highly recommended to everyone.

Had a great experience.

Staff, loved the vehicle and its process were all smooth and fast.

Booking was a breeze, service staff were friendly, professional and easy to deal with.

The location of this branch is easy to find, just a one-minute walk from the airport exit. The staff were friendly and recommended upgrading the car and insurance. Since it was my first time driving a right-hand drive in Melbourne, I decided to be cautious. Both picking up and returning the car were very convenient, especially the return process, possibly because I bought full insurance. I will consider this company again next time. Great service.

Like: Car was clean and rather new when received. Came with good and accurate GPS. Fuel consumption was reasonable. Car was comfortable with smooth engine. Good boot space to fit 3 large suitcases with additional space available still. Good reverse camera even at night. Car runs on petrol which is cheaper than diesel in Australia. Collection and return was very fast and the staff at Budget’s office was friendly.
Dislike: At collection at Budget’s office, I was asked to get coverage for road assistance even though insurance coverage was already purchased separately via EasyRentCars. Pls read through your purchase insurance before collection so you will not be confused and pay additional coverage which you already have. EasyRentCars insurance cover whilst cheaper, required upfront payment followed by reimbursement subsequently. For insurance cover by Budget, there is no payment required at the point of assistance. FYI.