Bonjour. Tout était parfait, le personnel à l'agence de Balktown et à l'aéroport de Sydney très attentif et serviable, les réponses aux demandes par mail et la voiture.
Merci pour votre professionnalisme.
Je conseille ce site.
Avoid budget/avis! They have thieves among they employees: while I was taking out my luggage from the trunk, 2 employees took some small things I had deposited in the glovebox compartiment!
An excelent car. No problems at all for the whole trip! Budget staff were lovely & quick at both pick-up and drop-off. Couldn't ask for a better experience. The car had excelent range on a full tank, giving me a small sense of security despite the bushfires nearby.
Very accommodating as we were early and got upgraded instead of having to wait.
A bond was held on our card (and returned quickly at the end of car hire), but never mentioned to us, so I was surprised. It got clarified when returning the car though.
“Excellent service, new comfortable car, and reasonable prices!”
About Budget:10.0/10
The service counter was right at the airport and was easy to find. It’s was no fuss organising to get the keys, and prepayment of a full tank of petrol for the car return was a great idea as it was much cheaper than getting it anywhere else.
About QEEQ:9.0/10
It was quick and easy to book, and there were good discount vouchers as well. The service was fairly responsive especially when I had accidentally booked twice and had to cancel it.
Like: Sign board on the return vehicle is not clear when we entering the Sydney International Airport Terminal 1. I have missed the entry and drove up to departure hall.
Budget service at the airport is ok and I believe Hertz staff help out in the pick when the Budget staff were not available. The waiting time is about 45mins.
I booked for a ‘medium’ sized suv and budget told me that it’s class S which is small.. budget said they no longer keep Mitsubishi asx and our only choice was small Suzuki suv or Hyundai Kona!
The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.
About QEEQ:7.0/10
I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.
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