Smooth and professional .

Nobody at the rental counter when arriving and door locked. Tried calling the two phone numbers stated on the door, no answer. Went to the garage and was disrespectfully met. Waited till the delivery guy went to the third vehicle without looking at me. He said I had to repass by the counter, his colleagues had said I could wait wherever I wanted. Had to wait for two persons at the counter… Lost an hour at the pick up.

Peu d'explication quant aux boutons de la voiture, comment ouvrir le coffre par exemple, ou un bip d'assistance si la voiture roule sur les lignes blanches. Problème de gonflage des pneus survenu à peine 30 km après avoir récupéré la voiture. Carrosserie du véhicule sale à sa réception.

Our flight is late and we arrived at 23:45. No one was waiting for us to rent us a car. My husband was sleeping on the bench in the airport. I with kids took a taxi to the camping for 120 euro. It was totally impossible to contact nobody in order to ask to stay till we come (for fee).

Provide more collaborative service between the car orders and car rental companies.

Fast speedy counter service. It was hard to find the staff in the car park, but the heat (sun) was adding to the stress. More signs would be helpful. Staff were helpful and fast and overall a good experience.

Booking was easy and helpful. Fast response when contacted.

Enterprise staff were excellent, I was offered a choice between 2 cars, the one I chose was brand new with 7km on the clock. No fuss, no mention of any extras trying to be sold to me. On drop off a quick thorough check by staff of the car and then free to go.

I was wary at first because it seemed too easy and reasonably priced to book with EasyRentCars but very happy with the service I received. I didn’t use the price drop as I already booked for such a great price I didn’t think I’d get it cheaper anyway.