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Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

Reviewed: Thu, Aug 18, 2022
About Avis: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on Avis in United States

Joseph Pater

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Reviewed: Wed, Mar 12, 2025
About Avis: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Marico Sheridan

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Reviewed: Sun, Oct 27, 2024
About Avis: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

K.M

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Sun, Oct 6, 2024
“Got a fantastic car with a very fair price & smooth service….will definitely use again!”
About Avis: 8.0 /10
Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!
About QEEQ: 10.0 /10
Booking was great and great deal. It would be good to know if the extras, they ‘Avis’ suggested roadside assistance cover which we didn’t have & then purchased on pick-up. Bit what would be really helpful is to know the cost of, a) additional drivers & more importantly b) the deposit you need as this was retained until pickup which we thought would happen, but just had no idea how much to allow/put aside for this. Otherwise great and will also definitely book again with QEEQ.COM
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A.Stead

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Economy | Honda Fit or similar
Reviewed: Fri, Jul 26, 2024
“I ended up paying a garage to get the car started as the process with Avis failed badly.”
About Avis: 10.0 /10
The battery was flat when I went to return the car. The process of getting it sorted with Avis was frustrating and staff were unhelpful.
About QEEQ: 10.0 /10
Process seemed OK

Moore Van

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Reviewed: Thu, May 16, 2024
About Avis: 10.0 /10
Overall satisfied
About QEEQ: 10.0 /10

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