Like a dream

The staff were very attentive and patient.

In Málaga, Spain, Budget and Avis are located together. After collecting our luggage, we followed the signs directly to the rental area. There were noticeably fewer staff at Budget compared to Goladcar next door. The service staff's English was just enough for communication. We added full insurance, which is very necessary. However, the TOMTOM GPS device was not very good. The guy at the parking lot when returning the car was also very friendly.

I was a difficult costumer with loads of demands and questions and everyone was great, polite and friendly

Easy, all the filters and I to I needed. Costumer service with the chat was awesome without having to wait for an assistant... It was great: quick, smooth and friendly. 6 stars service

J' attend le déblocage de la somme de garantie sinon tout c'est très bien passé.

Excellent Price drop protection n'a donné aucun signe....

Budget accepted the booking and had my flight arrival time but when I arrived at the office it was closed leaving me stranded and having to book another car through Sixt who were extremely helpful and claimed it often happened with Budget. Other customers were also stranded in the same circumstances.