It was difficult to understand what Alamo were charging me as the amounts they blocked on my credit card did not correspond to my quote from Qeeq. In the end, what they charged me was correct.

I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)

We weren't told where to drop off the car so assumed it was where we had picked it up from. However when we got there we were told we should have seen a big sign telling us where to drop it off but we hadn't seen it. It also wasn't very clear as to what fuel the car took, there was no indication on the fuel cap and it wasn't obvious on the paperwork.

Yes, I really did like the car. Good gas mileage and I own the same car at home so new it well.

Like: Got a free upgrade, which is always nice. But had to wait a long time behind just 1 other customer to get service. Car was in excellent condition. Had a great trip in Germany with the car. The price was a steal, even for the basic SUV I had originally requested.
Dislike: No answer at all when calling their office to extend! They absolutely don't pick up the phone. In the end, I had to go to the airport again on the day I was supposed to return the car, to extend my reservation. During drop off, no receipt/information about billing was given.