Worst ever.

Everything was good, love how easy it was from the lady at the counter to drop off

Easy booking like the fact that the most important protections were included in the price, no surprise's

Al ir a recoger el coche tuve que esperar casi dos horas de espera. Tenía reservado GPS y no tenían disponible. El coche facilitado era de gama superior a la reserva, muy satisfecha.

Excelente

The service was excellent but vehicle condition was poor! We were upgraded to a large SUV as the luggage did not fit in the original vehicle. This was excellent. However, the condition of the vehicle was poor. The bodywork had several scratches and dints, the seats dirty, no water in the screen wash and a plastic cover missing from an internal door handle.

Good service.

The collection process was very smooth, the car was clean when it turned up. I did feel slightly rushed to drive the car away. It wouldve felt a little better if the car had been in a place where I could've looked it over without feeling in the way. Dropping the car off at the airport was very easy.

I searched through Kayak and ended up booking through qeeq . I was kept updated with what I needed to have.

The car was great. Gas mileage was superb because it was a hybrid. No issues whatsoever with the car itself. My issue was with the Avis employee. I understand that they have to ask if you want to upgrade and/or purchase the insurance. I declined both. I reserve exactly what I need and nothing else. When I was asked to sign that I wasn't taking the insurance, the employee actually said, "sign here and say your prayers". My assumption is that he was joking, however as my insurance fully covers rentals, I did not think this statement was funny or appropriate.

All was a good experience.