Smooth process. Minus for hidden fee.

I rented a GPS, and it was absolutely terrible. It never let us drive on the highway, even though I had set it to prefer highways over shorter routes. While driving properly on the highway, it would make us exit prematurely, always at toll stations, and no settings could fix this. It seemed like the default was set to a money-saving mode. This GPS made us take many detours, wasting a lot of time. On the first day, we arrived in another city at midnight because of it, and the hotel almost closed. It didn't recognize some roads and couldn't differentiate between one-way and two-way streets. The GPS was awful! Plus, it cost around 10 euros per day, which was completely not worth it and wasted our precious time and energy.

Child car seats not installed ( liability they tell you, to not do it...), upsell extras, as a strategy for the rent co. Car not ready by the appointment time, had to wait 20-30min

Ok

Include ekstra time

Perfect!

Was Hertz affiliated with Dollar.The car wasn't the one requested.Took over one hour to get the car. The reception had ONLY one person for about 20 costumers. Very hot office .My wife almost passed out. I am still withing to finalize the bill and NO ONE is helping.

Over 2 hours to pick up is unacceptable