Excellent Experience - wish all car rentals (which I do about 3-4 times annually) were as good

Very satisfied.

The staff was very enthusiastic, patient, humorous, with a friendly smile and proficient service. Great experience!

The staff were efficient and provided detailed explanations without pushing for insurance sales.

Waited long time at pick up Wasted time going to terminal desk as per instructions Then had to wait for a car to become available Car was smaller than expected but comfy and cheap on fuel

Saved lots $ with Qeeq which was great. Couldn't do online check in which was frustrating

Pickup was relatively easy, though finding the pickup point at Brisbane airport was not quite so straight forward, and they tried to sell us more insurance even though I'd already taken additional cover. Drop off was a nightmare, finding the actual location was not easy, thankfully when we called the office they guided us in.