El auto fue fácil de conducir y no tuvimos ningún problema

Despite the 1hr 30mns wait queing at the desk overall good service.

Easy process with competitive rates

The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.

N/a

The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick Up/drop off experience

After over an hour wait to get to the desk, we found out they didn’t have the car we had paid for or an equivalent. The fiat 500 wasn’t quite the Mercedes we were expecting. Worst car hire experience ever.

Quick affordable service. Online help desk was good.

The vehicle had warning messages and was damaged on 3 corners! We asked if there was a mapping system at the counter and were told no - so paid extra for a GPS system when there was a GPS in the car! At drop off there was no one at the counter and we had to call and wait for someone to come - he was then very cranky. All in all a terrible experience.